Gijima is a leading South African ICT company. On the cutting edge of technology, cybersecurity, and digital transformation since 1998, they have been delivering smart solutions to clients across industries like transportation, healthcare, mining, and education. Their focus is on innovation and delivering solutions that make technology simpler and more effective for their clients.
The business challenge
Gijima was handling massive amounts of data drawn from multiple platforms daily and was looking for a more efficient way to manage and analyse the information. They had a manual-intensive reporting process in place that was not only time-consuming but limited their ability to gain real-time insights for faster, data-driven decision-making.
There were several issues they needed a solution for:
- The manual data extraction process – It was slow and time-consuming as the data had to be exported into Excel charts and then PowerPoint slides. This left little time for actual insights and analysis of the data.
- The inability to gain and use real-time data – Reports were usually only generated monthly, with some weekly, creating a delay in data analysis, preventing them from making decisions in real time.
- Their data was fragmented – Because the data came from different systems, it was difficult to get a single unified, real-time view.